Returns, Refunds, and Exchanges Information

Thrice Crafted, LLC Return Policy

Thank you for shopping with Thrice Crafted. We value your satisfaction and want to ensure that your shopping experience is enjoyable. Please read our return policy carefully to understand how returns are accepted and processed.

  1. Returns Eligibility:
  • Items must be returned within 10 days of the purchase date.
  • Items must be in their original condition and with all original packaging and tags.
  • Proof of purchase, such as the order confirmation or receipt, is required for all returns.
  1. How to Initiate a Return:
  • Contact our customer service team at thricecrafted@gmail.com to initiate the return process.
  • Provide your order number, details of the item you wish to return, and the reason for the return.
  1. Return Shipping:
  • Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective product.
  • We recommend using a trackable shipping method to ensure the safe and documented return of your item.
  1. Refund Process:
  • Refunds will be issued to the original payment method, or an alternative method can be arranged based on customer preference.
  • Please allow 5 business days for the refund to be processed after we receive the returned item.
  1. Exceptions:
  • Certain items, such as [list any exceptions like personalized or final sale items], are not eligible for return.
  1. Damaged or Defective Items:
  • If you receive a damaged or defective item, please contact us immediately with photos of the product and packaging. We will assist you in resolving the issue promptly.
  1. Changes to This Policy:
  • We reserve the right to update or modify this return policy at any time. Please check our website for the latest version.

Thank you for choosing Thrice Crafted, LLC. We appreciate your business and aim to provide you with a positive shopping experience.

Sincerely,

Thrice Crafted, LLC